TERMS AND CONDITIONS

1. Overview

These Terms and Conditions govern the use of www.laviciosacheesecake.com and the purchase of products from La Viciosa Cheesecake.
By accessing the site or placing an order, you agree to these terms in full.
If you do not agree, please do not use our website.

2. Company Information

La Viciosa Cheesecake
4259 W Flagler St, Miami, FL 33134
Email: hello@laviciosacheesecake.com

3. Orders and Payments

  • All orders must be placed through our official website.
  • Orders are only confirmed once payment is successfully processed.
  • Prices are shown in USD and include applicable taxes unless stated otherwise.
  • Any additional charges, such as delivery fees, will be clearly displayed at checkout.

4. Product Availability

  • Our cheesecakes are made in limited batches to ensure freshness.
  • We reserve the right to:
  • Modify or discontinue products without prior notice.
  • Substitute items with others of equal or greater value if an ingredient is unavailable.
  • If a product is out of stock after your order, we will contact you to offer alternatives or a refund.

5. Pickup and Delivery

  • Pickup: Available daily from 11:00 a.m. to 8:00 p.m. at our Miami kitchen.

6. Cancellations and Refunds

  • Orders can be canceled up to 12 hours before the scheduled pickup or delivery time.
  • After this period, cancellations and refunds are not accepted, as preparation begins immediately.
  • Refunds or credits will only be issued in cases of:
  • Damaged or incorrect products
  • Verified quality issues

  • All refund requests must be submitted within 24 hours of receiving the order to hello@laviciosacheesecake.com.

7. Allergies and Dietary Information

  • While we strive to list ingredients accurately, our products are made in a kitchen that handles dairy, eggs, gluten, nuts, and soy.
  • We cannot guarantee that any item is completely allergen-free.
  • It is the customer’s responsibility to inform us of any allergies before placing an order.

8. Intellectual Property

  • All content on this website—including images, text, logos, and designs—is the property of La Viciosa Cheesecake and protected by copyright.
  • Reproducing, distributing, or using materials without written permission is prohibited.

9. Limitation of Liability

By purchasing from our site, you acknowledge that La Viciosa Cheesecake is not responsible for:

  • Undeclared allergic reactions
  • Incorrect delivery information provided by the customer
  • Failure to pick up within the agreed schedule
  • Indirect, incidental, or consequential damages arising from the use of our products or website

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, USA.
Any disputes will be resolved in the courts of Miami-Dade County, Florida.

11. Contact

For any questions regarding these Terms and Conditions, contact us at:
hello@laviciosacheesecake.com
4259 W Flagler St, Miami, FL 33134