RETURNS POLICY

At La Viciosa Cheesecake, each cheesecake is carefully crafted with fresh ingredients, so we do not accept returns or exchanges once the order has been picked up or delivered.

Exceptions and Guarantees

If your order arrives damaged, incorrect, or does not meet our quality standards, please contact us within 24 hours of receipt at hello@laviciosacheesecake.com.

• Include your order number, a description of the issue, and clear photos of the product.
• After reviewing your case, we may offer a replacement or store credit.

Important Notes

• Returns are not accepted for a change of mind or personal taste preferences.
• Refunds or replacements are processed only after confirmation by our team.

Thank you for understanding that our products are fresh, delicate, and made especially for you.